Attaching Large Files Fails
Certain php.ini settings may affect FogBugz's ability to correctly handle messages or cases with attachments. We recommend that you increase the following settings to these values. Note: If these settings conflict with the settings required by any other PHP-based applications on your web server, please see the PHP documentation for alternatives - you may be able to edit these in fogbugz/fogbugz.conf.
| php setting | recommended value |
| max_execution_time | 600 |
| max_input_time | 600 |
| memory_limit | 256M |
| upload_max_filesize | 50M |
| post_max_size | 50M |
Certain MySQL settings may also affect FogBugz's ability to correctly handle messages. You should increase the MySQL max_allowed_packet setting to "50M". You can change this setting in the my.cnf file usually located in your mysql/data directory. See the MySQL site for more info.
Lastly, on some machines (RedHat 9 notably), PHP files are set to limit uploads to 500k. Look for a file called php.conf in your httpd/conf.d directory. If there is a value called LimitRequestBody, set it to 0 (meaning unlimited). If you cannot upload files over 500k, this is why.
