Cannot Install Licenses: Empty SID

Problem:

Installing licenses stalls out on a white page that asks for a SID.

Details:

FogBugz is trying to read the hostid on your server, but cannot.

Solution:

You need to set the hostid on your server.  For details, see 'man gethostid' and 'man sethostid'.  It is probably set to 0 right now, which is invalid.  Once you do that, you should be able to install the licenses.

On some systems, if your hosts file (/etc/hosts) has an entry

127.0.0.1 localhost

in it, this can prevent the SID from being created.  Changing localhost to the server name and restarting will fix the problem.