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Enabling the POP3 Mailbox Log File

To enable logging in the 3rd party dlls that FogBugz 5 uses to check mail, go to the Diagnostics at the bottom of the Site page within FogBugz.  Step 11 allows you to turn Debugging on, which will enable logging of incoming and outgoing mail as described on that page.

In earlier versions of FogBugz without Diagnostics, edit the file CDispatcho.asp in the FogBugz\Website directory using Notepad, as follows.

Near the top is this line:
  Dim p: Set p = Server.CreateObject("Dart.SecurePop2.1")

Directly below that add:
  p.Trace Server.MapPath("..") & "\FileUploads\trace.txt", True, True, "S: ", "R: "

Then send an email addressed to all your mailboxes (or, at least 3 of them) and wait for a few minutes.  This will generate a trace log in FogBugz\FileUploads called trace.txt.

Then, send us that file.