Just a reminder that this coming Sunday, June 17th (Father's Day), we're making Fog Creek Copilot free for the day. You can use it to fix a relative's computer, as Joel suggests. It's way less frustrating than phone-only support. But you could also connect using Fog Creek Copilot to show each other travel plans, or work on a photo collection together (a phone or Skype connection would come in handy).
Tuning up the relatives' computer when you're home for the holidays is a rich tradition; with Copilot, you can do it on National Legume Day too. Or Father's Day. Enjoy!