Nice feedback on Fog Creek customer service

Thursday, February 28, 2008 by Joel Spolsky

Doug Clinton blogs: "Why would you buy a bug tracking system when you could just use Bugzilla? Well, it’s like Apple equipment. For the most part it just works. There are lots of little details in the user interface which show the care and thought which have gone into it. It’s clear that the Fog Creek guys use it every day as part of their environment which means they have covered most of the things you would want from a bug system and some things I certainly never considered. But also there’s the fact that these guys are so nice to deal with that you almost want to give them your money anyway." Thanks!

Categories: FogBugz
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