The FogBugz Team is pleased to invite another product into our partner ecosystem: SnapABug Visual Customer Support.

SnapABug allows website designers to quickly and easily embed a small (but powerful) "Help" widget in their site. When a user of the site experiences a problem and clicks the control, they're presented with a small form that gathers their email address, a short description of the problem, and (optionally) a screenshot of what they're seeing on the website.

Here's the best part: if you use FogBugz to track your customer issues (and honestly, why wouldn't you), you can configure SnapABug to automatically generate a FogBugz case that contains all the data entered into the SnapABug form, with screenshot attached.  It's never been so easy to run a responsive help desk for your customers: instead of spending valuable time determining the particulars of the problem, you can use SnapABug to quickly discover, reproduce and diagnose the bugs getting in the way of your users' happiness.

Learn more about SnapABug and start a free trial at http://www.snapabug.com/.