Printable Brochure (PDF)Customer Support
FogBugz includes very simple, easy-to-use discussion groups for your customers and your team. They’re optimized to make it easy to get tech support, not as the be-all-and-end-all internet chatroom, so you can’t upload clever cartoon avatars, but customers can figure out how to get support and participate in a conversation without being overwhelmed with features.
The same reliable spam filtering from FogBugz AutoSort prevents spam and abuse, deleting bad posts and holding questionable content until a moderator can approve it.
You can customize the appearance of the discussion groups to fit right in with your corporate web site. You can also set up internal discussion groups, which are a great way to coordinate far-flung teams of developers and capture their knowledge permanently.
