We answer all email within one business day. If it's been one business day and you have not received a response from us, call us! It's very likely that your message or our response got waylaid by the Internet.
Our support hours are 9am to 5pm EST (UTC-5) Monday through Friday. We always try to make ourselves available outside those hours as much as possible.
Fog Creek Software is located at the corner of Broadway and Exchange Place in New York City's Financial District.
55 Broadway, 25th Floor
New York, NY 10006
Our office is within 3 blocks of the 1, 2, 3, 4, 5, R, J and Z subway lines. The World Trade Center PATH station and A, C and E subway lines are also nearby.
Helicopter: Sorry, our garden is too small to land.
Alligators: Please enter via NYC sewers.