A complete support inbox
Talk to your customers with FogBugz! Set your support mail up with a FogBugz mailbox — AutoSort automatically gets spam out of your way, and sorts important customer email into the relevant team member's inbox.
Any FogBugz user can easily see the entire email history with a customer, helping your team to send relevant, well-informed replies. And, if a customer writes in about a critical issue, you can assign the case to a developer for immediate action.