Watch Joel demo source control and project workflows in Fogbugz and Kiln
Web Issue Tracking with FogBugz
Many development shops are moving to web-based systems for bug tracking. In addition to being accessible from any device with a browser, they minimize installation headaches, compatibility issues in multi-platform teams, and IT pushback about having to manage one more system. FogBugz is a hosted bug tracker dedicated to helping exceptional teams make exceptional software. We'll take care of the gruntwork so you can get back to delighting your customers. Try FogBugz free for 45 days.
Made By Fog Creek
Fog Creek has focused for the last ten years on producing quality software, and FogBugz embeds everything we have learned about how to make software. We give it sensible defaults, optimize for developer productivity, and make the experience of using the bug tracker so compelling you will wonder how you ever worked without it.
Cheaper Than Developer Time
The fully loaded cost of professional developers easily exceeds $100 an hour. If you're managing your issues on paper, a hacked together Excel spreadsheet, or your inboxes, then you're paying people $100 an hour to inefficiently maintain that system and hunt for information in it when they could be fixing the bugs your customers are howling about. FogBugz pays for itself if it saves your developers even 15 minutes a month.
Works On All Platforms
You've got clients, and possibly developers, on every major system: Windows, Macs, iPhones, etc. Your bug tracking tool should work everywhere you work. FogBugz has got you covered: because you access it through a regular browser, it works on virtually any computer with a connection to the Internet.
No Installation Required
Hate losing a day every time you get a new employee or move to a new workstation? So do we. Since we run FogBugz on our servers for you, you don't have to install anything on your developers' machines to use it. Adding a new user to your account only takes a few seconds. If your team moves around a lot, no problem, all they need is their email address and password to access your FogBugz from any computer they happen to be on.
Accepts Input From Users Directly
Any friction in getting bugs tracked causes them to go unnoticed by the team and hence unfixed. Requiring developers or customer support to enter bugs into the system based on customer emails is friction. FogBugz eliminates this -- we'll give you an email address, and any mail sent or forwarded to it instantly becomes a case in your FogBugz, with attributes set correctly. (Don't worry, we're smart -- your bug tracker won't suddenly fill with pharmaceutical spam.)
No IT Headaches
Your IT group has enough things to worry about this week without having to install a new bug tracker for you. Don't take our word for it, take theirs -- we've never known an IT group to say "Absolutely! We love new systems to manage!" If you use FogBugz, you don't have to bug them to install your bug tracker. We take care of all maintenance, patches, and backups, so you can rest easy. Your data is safe and secure, and your IT group can focus on tasks core to your line of business.