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You just bought awesome tools. Learn how to make the most of them.

Let us help you make better software.

When you purchase Fog Creek products, you receive the best customer service in the industry. But some organizations have requirements that extend beyond basic support. Fog Creek Professional Services shorten your path to success by providing expert guidance every step of the way. We'll get your team up-to-speed with your new tools as quickly as possible.

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Get Started!

Although FogBugz is incredibly easy to use, you want to make sure that you're getting the most out of your time spent learning to use it.

Getting Started with FogBugz

This webinar is FREE!

Recommended for users who are new to FogBugz and want to see what it has to offer.

We will explore how to get started using FogBugz. In addition to the basics of FogBugz, we will cover successfully setting up FogBugz Projects, using Mailboxes to interact with your customers, setting up BugzScout to automatically submit bugs from existing applications, and other workflows that make FogBugz an excellent tool for your team.

Watch it Now   Learn more about FogBugz and its features


Our transition from Subversion to Kiln has been wonderfully smooth

Our transition from Subversion to Kiln has been wonderfully smooth with minor interruption to my software development team's productivity. The end result for my team is a significant improvement in how we are managing our software development process.

— Chris Browning
3Delta Systems, Inc.

When you invest in new technology, you want to get up and running as fast as possible. You’ve got deadlines to meet. Rather than fiddle with firewalls, database permissions, and LDAP settings, let Fog Creek guide you through a smooth installation and setup. We have years of experience configuring our products in a wide variety of environments, and can quickly determine the optimal setup for your business.

Need to migrate from a legacy system? Want to integrate with your HR department’s VB6 app? No problem! We offer hands-on assistance with conversions and systems integration.


Learning the ins and outs of a new system can be daunting. Don’t go at it alone. Our consultants will turn your entire team into power-users in no time. We eat, sleep, and breathe software development, and we dogfood our products every single day. We’ll teach you best practices and show you all the ways to squeeze every bit of value out of FogBugz and Kiln.

Not everyone’s educational needs are the same. We will work with you to develop a tailored training program. It doesn’t matter if you’re just starting out or ready to learn complex workflows and customizations.

FogBugz and Kiln Training Services

Sessions typically include a mixture of the following topics and are completely customizable based on your goals:


  • Project Management Overview
  • Projects, Areas, and Milestones
  • Evidence-based scheduling
  • Case Workflow
  • Email and Customer Service
  • Plugins and API


  • Source Control Basics
  • Why DVCS?
  • Conversions
  • Repository Setup and Organization
  • Branching and Merging Strategies
  • Code Reviews

Pricing and Delivery

Training and consultation can be delivered via the method that best meets your organization’s time and budget requirements. We will happily scope your requirements free of charge with no commitment.

Benjamin Pollack Training Session

Phone and Web-Based Consulting

$275 per hour

  • Private
  • Delivered over GoToWebinar
  • Unlimited Attendees

On-Site Consulting

$5,000 per day

  • Includes travel and accommodation expenses within the United States
  • Contact us for international pricing

Contact Us for More Information