About Fog Creek
For 17 years, Fog Creek Software has worked to be the technology company that puts people ahead of everything else. First, we created an amazing place to work and then we invented products that make work better for everyone that uses them. Now we're focused on enabling every person and every team to make thoughtful, useful software.
About the role
Fog Creek Software is looking for an experienced, enthusiastic DBA with operational engineering experience to join our team and work with top-notch engineers on the infrastructure behind our SaaS applications, FogBugz and Kiln.
We'd like someone to help us build more sustainable processes around our data and in the long term, evaluate our options and build our future architecture. There's room for improvement in how our products interact with our databases, which offers immediate opportunities to deliver positive results and impact our products. We want to build automated, self-healing services that are highly available to our customers and let our engineers get a good night's rest.
In this position, you're able to work from anywhere—seriously. While our office is in New York City, over half of our employees are all over the US and the world. If you work at HQ, you'll be in a brand new office, carefully and thoughtfully designed to give each person both private and collaborative work spaces. And if you don't, you'll be part of a remote-first culture where all of our meetings are online and apps and tools like Slack, Trello and Google Hangouts are the normal way to communicate. Remote workers never end up struggling to hear a meeting where everybody in the office forgot that someone was on the other end of a speakerphone.
We offer fair, competitive, and transparent pay. The range for this position is $74K to $80K and we look at factors like your experience and location to determine our offer, which comes with a comprehensive benefits package. We don't negotiate because we make our best possible offer up front—no games.
We're looking for people with:
- At least five years of database experience, knowledge and excitement about the terrain, primarily with Microsoft SQL Server
- A deep understanding of the tools at an Operations engineer's disposal, and knowledge of the time and place to use each one
- Pragmatic problem solving abilities dealing with complex systems
- Comfort wearing other hats in a heterogeneous environment when necessary: working with web servers and databases, development tasks, hardware and software, dashboards and ssh terminals, etc.
- An excellent command of written and spoken English
That being said, we'd be particularly delighted to hire someone who has experience with:
- Windows Active Directory, including policy deployment and user/system management
- Additional database systems, particularly PostgreSQL
- Physical datacenters with both virtual and bare metal hosts
- Debian/CentOS based Linux systems
We want you to know
We welcome you, as you are, to work at Fog Creek. We're removing the structural barriers and daily frustrations that too many tech companies inflict on underrepresented workers. From day one, our company has been about respecting and valuing our workers, and you’ll be supported by every level of our organization when you join our team. We support workplace diversity.
Fog Creek Software, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. If you have a disability, we're more than happy to accommodate and make the interview process better for you.
What to expect when you apply
To apply, email us at email@example.com, attaching a current resume in HTML, Plain Text, or PDF format. In the body of the email describe how you fit the requirements outlined above. Our auto-response will let you know we received your application and have a few quick follow up questions that shouldn't take more than a few minutes.
After that, rest assured your application will be read by a real, live Fog Creek Engineer (so please feel free to get as technical as you like).
If we decide to move forward, we'll schedule a short call with you and a member of our technical staff to talk more about what you've done and why you're interested in the role. This interview will also be an opportunity to ask any questions you have about the role or Fog Creek in general.
The next step is a take home test. We'll use it to assess your operational skills. But don't freak out! We know you're an incredibly busy individual and will work with you to find a time where you can devote no more than a couple of hours to work on it. We'll also be available to answer any questions you may have.
Finally, we schedule a day of interviews with you and some other members of the Fog Creek team. We'll do this over video for the most part, but if you're local we'd be happy to have you to our office and provide lunch. We lean heavily toward task-based interviews to help us understand your skill level, strengths and possible weak areas. Our goal isn't to have you implement complex coding structures on a whiteboard, but to see how you think and give you problems you would actually encounter at work and then have a conversation about it.
At this point, lots of tech companies have great benefits. What makes Fog Creek's benefits stand out?
For starters, we'll set you and your family up with free health care. Seriously. You won't pay a dime out of pocket—its by far the best health plan you'll find out there. Our paid leave gives you 20 days vacation, unlimited sick days (including days for when caretakers need time to care for a family member) and 12 weeks fully paid parental leave. And while you're welcoming a new family member, we'll let you reimburse $500 of food costs so that you can spend less time cooking and meal planning and more time staring at your little one or trying to get 4 consecutive hours of sleep. There's more, but if you're not at least a little impressed by now, what else can we do to change your mind?
OK, ok everyone talks about flexible hours and work-life balance at their company but I'm not buying it. What does work-life balance even mean these days?
Work-life balance at Fog Creek means that you'll have time to tend to the life stuff that comes up outside your job. Dentist appointment? Sick kid? Renewing your driver's license? You won't owe Fog Creek the hours you spend taking care of your life. From the top down, we model what it looks like to enjoy your work but have a well rounded life outside it.
What is it like to work from the New York office at Fog Creek?
Our office was carefully and thoughtfully designed to encourage both collaborative work and give you quiet space to focus. In addition to the standard height-adjustable desk and classic Aeron chair, you'll have several spaces throughout the office to work (including an outdoor terrace!). We cater a healthy lunch every day to cultivate our community by eating together, not at our desks. We'll also give you an unlimited Metrocard every month, along with any tools or equipment you need to be successful.
How is working remotely different than working at the office? I've never worked remotely before and I'm worried I might feel isolated.
Over half of Fog Creek is remote, with some teams entirely remote, so we make it a priority to operate as if the entire company is remote. We're communicating via Slack, Zoom, and Google Hangouts the majority of the day (the sheer number of bad jokes in Slack is truly astounding) and do our best to give new remote workers the tips and tools they need to feel 100% part of Fog Creek from Day 1. We'll outfit your home office with an Aeron chair, standing desk and any other equipment you need.
We also have an annual company offsite where we all get to be together in 3D with 5-star accommodations against an extraordinarily gorgeous backdrop like canyons in Colorado or a private beach in Mexico. And in case you're wondering, that's 100% covered by Fog Creek.