Sales Engineer

New York City

Sales Engineer

New York City

About Fog Creek

For 17 years, Fog Creek Software has worked to be the technology company that puts people ahead of everything else. First, we created an amazing place to work and then we invented products that make work better for everyone that uses them. Now we're focused on enabling every person and every team to make thoughtful, useful software.

About the role

Fog Creek Software is looking for an articulate, motivated Sales Engineer to join our Sales team. In this role, you will have the opportunity to grow the sale of an existing product on the cusp of major new developments and have your hand in building our community through the sale of cutting edge new products. You will be joining a highly collaborative Sales Team, interacting with Support, Development, and Operations teams to grow revenue and shape the way development teams work.

This position is based in our office in New York City, though over half of our employees work remotely from all over the US and the world. You'll work in a brand new office in Lower Manhattan, carefully and thoughtfully designed to give each person both private and collaborative work spaces. Working at the office means you'll eat catered lunch with the team every day, have access to all the snacks you could possibly eat, and receive a free unlimited Metrocard every month.

We offer fair, competitive, and transparent pay. The range for this position is $95K to $100K and we look at factors like your skills and experience to determine our offer, which comes with a comprehensive benefits package. We don't negotiate because we make our best possible offer up front—no games.

Candidate Expectations

Your Skills How you'll use them in this role
At least 3 years experience as a Sales Engineer or Technical Support Engineer Provide support as the primary technical resource for the Sales team, including data analysis, imports, and exports through use of SQL on relational databases and Python with RESTful APIs
Excellent track record of selling complex solutions to enterprises, mid-market and small businesses Partner with sales executives to plan, prepare and execute strategic deals in complex sales cycles and successfully match customer pain points/requirements to proposed solutions
Ability to creatively explain and present complex concepts in an easy-to-understand manner Create and deliver powerful presentations, demos, and proofs of concept that clearly communicate the uniqueness of the value proposition and manage all technical aspects of RFP / RFI responses
Strong communication skills Effectively communicate client needs to Support, Development and Product teams for future product enhancements or Professional Services engagements

We want you to know

We welcome you, as you are, to work at Fog Creek. We're removing the structural barriers and daily frustrations that too many tech companies inflict on underrepresented workers. From day one, our company has been about respecting and valuing our workers, and you’ll be supported by every level of our organization when you join our team. We support workplace diversity.

Fog Creek Software, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. If you have a disability, we're more than happy to accommodate and make the interview process better for you.

What to expect when you apply

To apply, email us at jobs@fogcreek.com, attaching a current resume in HTML, Plain Text, or PDF format. In the body of the email describe how you fit the requirements outlined above. Our auto-response will let you know we received your application and have a few quick follow up questions that shouldn't take more than a few minutes.

After that, rest assured your application will be read by a real, live Fog Creek Engineer (so please feel free to get as technical as you like).

If we decide to move forward, we'll schedule a short call with you and a member of our technical staff to talk more about what you've done and why you're interested in the role. This interview will also be an opportunity to ask any questions you have about the role or Fog Creek in general.

The next step is the in person interview at our office in Lower Manhattan, and yes we'll happily provide lunch! You'll have the opportunity to meet and speak with various team members at Fog Creek, based in NY and remotely. We lean heavily toward task-based interviews to help us understand your skill level, strengths and possible weak areas. Our goal isn't to have you implement complex coding structures on a whiteboard, but to see how you think and give you problems you would actually encounter at work and then have a conversation about it.

FAQ

At this point, lots of tech companies have great benefits. What makes Fog Creek's benefits stand out?

For starters, we'll set you and your family up with free health care. Seriously. You won't pay a dime out of pocket—its by far the best health plan you'll find out there. Our paid leave gives you 20 days vacation, unlimited sick days (including days for when caretakers need time to care for a family member) and 12 weeks fully paid parental leave. And while you're welcoming a new family member, we'll let you reimburse $500 of food costs so that you can spend less time cooking and meal planning and more time staring at your little one or trying to get 4 consecutive hours of sleep. There's more, but if you're not at least a little impressed by now, what else can we do to change your mind?


OK, ok everyone talks about flexible hours and work-life balance at their company but I'm not buying it. What does work-life balance even mean these days?

Work-life balance at Fog Creek means that you'll have time to tend to the life stuff that comes up outside your job. Dentist appointment? Sick kid? Renewing your driver's license? You won't owe Fog Creek the hours you spend taking care of your life. From the top down, we model what it looks like to enjoy your work but have a well rounded life outside it.


What is it like to work from the New York office at Fog Creek?

Our office was carefully and thoughtfully designed to encourage both collaborative work and give you quiet space to focus. In addition to the standard height-adjustable desk and classic Aeron chair, you'll have several spaces throughout the office to work (including an outdoor terrace!). We cater a healthy lunch every day to cultivate our community by eating together, not at our desks. We'll also give you an unlimited Metrocard every month, along with any tools or equipment you need to be successful.


How is working remotely different than working at the office? I've never worked remotely before and I'm worried I might feel isolated.

Over half of Fog Creek is remote, with some teams entirely remote, so we make it a priority to operate as if the entire company is remote. We're communicating via Slack, Zoom, and Google Hangouts the majority of the day (the sheer number of bad jokes in Slack is truly astounding) and do our best to give new remote workers the tips and tools they need to feel 100% part of Fog Creek from Day 1. We'll outfit your home office with an Aeron chair, standing desk and any other equipment you need.

We also have an annual company offsite where we all get to be together in 3D with 5-star accommodations against an extraordinarily gorgeous backdrop like canyons in Colorado or a private beach in Mexico. And in case you're wondering, that's 100% covered by Fog Creek.